Integrate Freshservice with CloudMonix
Service desk software helps companies keep track of their support tickets, customer communication, and more. Often, IT departments use service desk software to help track alerts and production outages that require support intervention.
CloudMonix provides teams utilizing Freshservice with ability to track their cloud alerts as Freshservice tickets. When CloudMonix detects an alert, it will automatically create a support ticket in Freshservice.
If CloudMonix detects that alert condition that is no longer active, it will auto-resolve that ticket.